Meet the founding members of The IC Crowd. All views are written on behalf of us, not the companies we work for.
Rachel Miller, FCIPR, FIIC, PG (Dip) is the Founder of All Things IC internal communication consultancy, which helps communicators achieve excellence.
Rachel is an ex-journalist who then worked in-house for a decade for various organisations including Visa, Novartis, Visteon and Tube Lines. She was Head of Communications for London Overground Rail Operations Ltd.
As a consultant she’s advised companies including Harrods, Tullow Oil, Jamie Oliver Group, O2, London Ambulance Service, Heathrow Express and the London Zoo.
She’s a Fellow of the Institute of Internal Communication (IoIC) and Chartered Institute of Public Relations (CIPR) and runs Masterclass training courses for communicators.
Rachel regularly judges industry awards and has contributed to a number of best-selling books. She was given the inaugural CIPR Inside Best Individual Contribution to Internal Communication award and was a finalist for Outstanding PR Professional of the Year in the CIPR Excellence awards (People’s Choice).
Rachel holds a post-graduate diploma in Internal Communication Management from Kingston University, where she’s now a guest speaker. Since 2009 she’s written a successful internal comms blog to help communicators help themselves.
She lives in London, UK with her husband, four-year-old daughter and one-year-old twin sons.
You can find her on Twitter @AllthingsIC.
After graduating university with a Marketing degree, Jenni embarked on the journey of a career in Communications. She started in local government as a communications assistant then moved to BAE Systems as a Media Relations Advisor, managing media relations for regional press across 13 UK sites, travelling worldwide supporting events and exhibitions to ensure products/capabilities were featured in show publications as well as national press – both UK and/or international. She then joined Thomson Local to set up their internal communications function before joining internal comms agency theblueballroom as their Business Development Manager.
She returned in-house as Internal Communications Manager with SSP in March 2010. Since building the function from scratch Jenni has introduced a new social intranet, internal magazine and is about to launch a third channel to support crisis communications. Building a strong foundation aligned to the strategic direction of the business with tools that meet the needs of a fast paced, predominantly offline business Jenni has ensured the function is seen as a real support to the other areas. Having recently recruited an Internal Communications Executive she is hoping to drive the function further in 2012.
Jenni blogs at Confessions of an internal communicator. In her spare time Jenni enjoys socialising with friends, travelling and taking on new challenges – currently learning Bikram Yoga!
You can find her on Twitter @jenniwheller
Dana Leeson is the Digital Workplace Architect for BSI (British Standards Institution), where she is currently managing BSI’s internal digital tools such as the intranet, instant messaging, email, webconferencing and many more.
In her almost 5 years at BSI she has moved from the internal communications role supporting the Standards business stream into the global digital workplace manager role by advocating for a collaborative platform that supports both the business and employees.
With over 10 years in the third-sector experience from Heart and Stroke Foundation of Ontario to Huntington Society of Canada to WWF-Canada, including a three year post as President of a charity, Dana has established a career as a thought leader on communication and collaboration and is an internal social media enthusiast.
She is also one quarter of the intranetizen team, where you can see blog posts Dana has written about intranets and much more.
You can find her on Twitter @danaleeson